Can’t update photo or avatar
Posted: 26 July 2013 08:51 AM   [ Ignore ]
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I made sure that I had adjusted the picture that I want for upload to fit the required 100x100 pixel dimensions and yet I am unable to update no matter what I do. I even deleted, or tried to, the old avatar as well as photo but when I update, it just replaces it with the old photo in both cases.

Help.

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I eat without fear of certain Death from The Tree of Knowledge because with wisdom, we may one day break free from its mortal curse.

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Posted: 26 July 2013 10:43 AM   [ Ignore ]   [ # 1 ]
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I’ll send an email to our tech folks and see what they say.

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Doug

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Posted: 26 July 2013 11:46 AM   [ Ignore ]   [ # 2 ]
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Scott Mayers - 26 July 2013 08:51 AM

I made sure that I had adjusted the picture that I want for upload to fit the required 100x100 pixel dimensions and yet I am unable to update no matter what I do. I even deleted, or tried to, the old avatar as well as photo but when I update, it just replaces it with the old photo in both cases.

Help.

I have had the same problem.  I have never been able to put a photo in at all.

Lois

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Posted: 30 July 2013 09:30 AM   [ Ignore ]   [ # 3 ]
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OK, Matt tells me it should be working now, though you may need to do a page refresh to see the avatar.

Of course, if you continue having problems, let us know

In future if you get any error messages doing this, let us know those too. It’ll make it easier to track down the problem.

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Doug

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El sueño de la razón produce monstruos

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