I had considered signing up to Audible.com. But I’m uncomfortable with their business practices.
There are many complaints about Audible.com on the web, including recent ones (last 6 months). So this is not an old problem.
My biggest complaint is that I can’t get their “free” trail period unless I give them my credit card information.
From what I have read on the web, once your ‘free’ trial period is up, the ‘cancel my account’ button on the web page DISAPPEARS. You need to call on the phone to cancel your account. And the wait times are apparently horrendous.
This seems like a unethical revenue-generating scam, since the company surely knows that people will forget to cancel. And if they do want to cancel, they won’t be able to do it easily, while racking up charges all the while. And once they do cancel, they will likely not go to the trouble to try and get a refund.
This seems to me like the practice of a company operating on the edge of profitability. They may be trying desperately to enhance revenue in any way they can, including questionable practices such as these.
Point of Inquiry may want to rethink if they want Audible company as a sponsor.